Privacy notice

Koboweb ensures that it manages your personal data in line with the Nigeria Data Protection Act (NDPA) and Nigeria Data Protection Regulation (NDPR). We are committed to fair information practices and to preserving the privacy of our service users. Our goal at Koboweb is to use technology to provide farmers with markets, finances, and expert advice to help them make sound agricultural decisions. To achieve this goal, we process certain categories of personal data. This Notice concerns the manner and scope of how we, as data controllers, process your personal data as data subjects.

We are Koboweb Greentech Group Limited, a company incorporated under the laws of the Federal Republic of Nigeria, with its principal office at No. 8 Zambezi Crescent, Maitama, Abuja, FCT, Nigeria. You can contact us through our DPO at [ … ].

We collect certain information about you in two ways: from our web server log and directly from you.

1. Information we obtain from our web server logs: When you visit our website, we may track information to administer our site and analyse usage. To do this, we process the following information: your IP address; the type of browser or computer you use; the date and time of the visit; the pages viewed; information obtained from you.
2. Information we obtain from you directly: When you decide to use any of our services, you will be required to register to access them. The information we request from you are: full name; email; gender; residential address; and form location.

This website does not use cookies.

We are required to process your data under at least one of six lawful bases available under data protection laws. The specific bases upon which we process your personal data are:

1. Contract: if data processing is necessary for a contract with us or because we have asked you to take specific steps before entering that contract.
2. Legal obligation: if the processing of your data is necessary where there is a statutory obligation on us.
3. Legitimate interest: if the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not outweigh those interests.
4. Consent: if you have consented to the processing.

Security and Confidentiality: We use technical security measures to prevent the loss, misuse and alteration of information under our control and information about our clients. Information about our clients and their farms is not shared with third parties for marketing purposes. We do not disclose any information about any clients’ agricultural activities except in specific cases, or where required by law, and we do not share information with any unaffiliated third parties for marketing purposes unless you expressly give us permission.

We will share your personal data as required by law, by the order of any competent court or government authority, or in matters of public safety or policy. Under strict conditions of confidentiality, we share your personal data with third parties who use it on our behalf and in connection with their relationship with us. We will also share your personal data, as may be needed, in connection with enforcing agreements.

At some point, you might wish to exercise your rights as a data subject. You can achieve this by doing the following:

• When you are filling out any form on the website, make sure to check if there is a box that you can leave unchecked if you don’t want to disclose your personal information.
• If you have already agreed to share your information with us, feel free to contact us via […] if you decide to change any information already given, and we will be more than happy to change this for you.

Your rights as a data subject are:

• access personal data we hold about you by requesting a copy of the personal data we hold about you;
• rectify such information where you believe it to be inaccurate;
• restrict the processing of your data in certain circumstances;
• object to the processing of your data where we intend to process such data for marketing purposes;
• request the erasure of your data (also known as the right to be forgotten);
• withdraw your consent to the processing of your personal data; and
• complain with a relevant authority where you have reason to believe that we have violated the terms of this Privacy Notice. (You may complain or seek redress from us within 30 days from the time you first detected the alleged violation.)

If you suspect a violation of your right, you can send your complaint to the Data Protection supervisory authority in Nigeria, the Nigeria Data Protection Commission (NDPC), at info@ndpc.gov.ng

• We will disclose your data to law enforcement and government agencies pursuant to a subpoena, or court order, when we need to do so to comply with law or credit/debit card rules; or when we believe, in our sole discretion, that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our User Agreement.
• We will disclose your data if we believe it is reasonably necessary to comply with a law, regulation, order, subpoena, audit, or to protect the safety of any person, to address fraud, security or technical issues.
• We share your data with international partners in order to provide adequate service to you.

Additionally, if you wish to restrict your device’s operating system from sharing your personal data, you can do so by setting up your device appropriately – namely, by changing the privacy settings on your device to disable/ restrict any advertising tracking features. For more information on this, please see the following links:

• iOS Devices: https://support.apple.com/en-us/HT202074
• Android Devices: https://support.google.com/ads/answer/2662922?hl=en

We shall only keep your personal data that we collect from you for as long as necessary to fulfil the purposes described in this Notice. However, we will also retain personal data based on relevant provisions of applicable laws, to resolve disputes, and enforce our legal agreements and policies.

If you wish to gain more clarity on how we manage your personal data or have any questions relating to this Notice, or your rights under this Notice, kindly reach out to us at […] we will respond as soon as possible.

If our information practices change in a significant way, we will post and highlight the policy changes.